This and That Technology Tips
Protecting Your Computer from Sasser Worm

May 4th 2004

With the advent of the new worm, Sasser,  released over the weekend wreaking havoc (as evidenced by the many calls I received today plus all the news coverage), it's time for another "back to basics" newsletter on protecting your computer. This current virus, Sasser, only affects Windows XP and Windows 2000 users. Those of you who have been following the outlined steps have very little to worry about with this recent outbreak, as you have:

1. Up-to-date anti-virus protection.
2. An up-to-date firewall.
3. Up-to-date Windows Updates.
4. A Spyware removal program - with up-to-date definitions.

Before I begin with steps to keep your computer up-to-date, I'd like to give kudos to Microsoft for a very well written article which describes the Sasser and how to prevent it. This can be read at: www.microsoft.com/sasser. There's a convenient on-line removal tool if you feel you have contracted this virus.

Need to email me about this newsletter or anything else - please use my updated email address or go to this form: http://www.itmcomputing.com/contact_computer.php

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Tips for keeping your computer virus, worm, and spyware free

1. Verify that you have a current version of anti-virus software and it's up-to-date. It should update on its own.  I highly recommend Norton Anti-Virus. I suggest you have either version 2003 or 2004. Mcafee, the other leading software, seems to have too many problems and installs too much junk on your system.

2. When you get an email like this from me, open your anti-virus software and run a "Live Update" to make sure you have latest virus prevention definitions.

3. Install a firewall and configure it, whether you have DSL, Cable, Internet using your phone, or AOL, you need firewall protection. Even if you have a router (like a Linksys, D-Link, Buffalo or Netgear), we recommend a software firewall as well.

I recommend Zone Alarm Pro for the best firewall protection.  Microsoft Windows XP has a built-in firewall - which gets lukewarm reviews. I recommend the "Pro" version of Zone Alarm as it has many cool features and self-configures for networks. The "free" version has to be manually configured for networks and can be daunting to many users. A good alternative is Norton Internet Security.

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4. Run "Windows update" on a regular basis (best to run weekly). As shown in MS article above, you can configure Windows Update to download and install automatically. I instruct people to still check it once/month and make sure it's working. Whenever you see globe by the clock in the lower right corner - click on this and install the updates - these will protect your computer.

5. If you get a virus warning from a friend - do 1 of 2 things:
a. Check the source. If there is none, don't forward email, don't do what email says, and delete email and attachment.
b. If there is a source, it should only be a trusted news source or a tech site. If you're unsure, go to www.google.com and do a search on it, before acting on the email or forwarding it.
As you guys have heard me say many times, I receive about 3-4 virus hoaxes a month - and 1-2 real virus warnings a year (this email was prompted by one).

5.  If you or your kids are running Kazaa or one of the other file/music sharing programs, I highly recommend you
uninstall the program. Purchasing CDs at the store is $10-$15/each; Amazon sells used CDs for $10; Songs can be purchased for $.99/each online (see past newsletters for good on-line stores). Reinstalling your computer or buying a new one is $500-$1,000.

6. Install Spyware Prevention and Deletion Software.

Hands down - Spybot Search and Destroy is the best software out there - http://snipurl.com/3lfz . If you go with Spybot, please make a donation - I recommend US$10. Make sure to update it before you run it. An alternative is Adaware: http://www.lavasoftusa.com/software/adaware/ (they have many versions - the most convenient one is the Adaware Plus - as it provides real time scanning.

7. Attachments in Email - Getting Viruses from emails without opening attachments

To be 100% secure, email people you get an attachment from - asking them if they sent it. This is the BIGGEST way people get viruses. Also, you can get a virus just by reading an email as all the new email programs allow executable programs (ie viruses) in email. To avoid this, turn off your preview-pane. When you delete messages you suspect have viruses in them - you won't be "reading" them, as you do when you use the preview pane.

An simple 1-2-3 step procedure can also be seen on Microsoft's website here: http://www.microsoft.com/security/protect/default.asp

Need to email me about this newsletter or anything else - please use my updated email address or go to this form: http://www.itmcomputing.com/contact_computer.php